Sending Some Holiday Cheer Your Way

Any excuse to dance, is a good excuse for the Tatango Team. And because of this, we thought we’d do a little dance to send a little holiday cheer your way. Whatever it is that you may be celebrating this time of year, we wanted to pass along our best wishes - cheers to a very happy holidays from the team at Tatango!

Top 5 Text Message Acronyms

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It’s time to put it out there - let’s set the record straight. We’ve polled everyone at the Tatango and Derek Media offices on the top 5 text messaging acronyms… in the world :)

So, without further adieu, below is our list of the top 5…

  1. LOL - Laugh Out Loud
  2. JK - Just Kidding
  3. OMG - Oh My Gosh
  4. BRB -  Be Right Back
  5. TTYL - Talk To You Later

What are your top 5?

Case Study - Religious Affiliations

Religious organizations are some of our most passionate users, and for good reason. We have thousands of churches and youth ministries using our group SMS service to reach out to their congregations and youth with daily verses, alerts and changes in schedule - with a single click.

Youth Specialties provides a prime example of how the power of Tatango can be incorporated to better communication within youth ministries. Check out their case study below to see exactly what I’m talking about. If you’re having a hard time viewing the text in the embedded PDF, you can view a larger version of the case study here: .

Plans Page Revamped

At Tatango, we’re always looking to better the service, and no one helps us to do that better than our users. As of late, we’ve been receiving quite a bit of feedback on our plans page. Some current users and new visitors mentioned that the pricing model was a bit confusing and it was not clear what a message was.

Because of this, we’ve altered the plans page by removing “unlimited members” from the list of perks included with each plan, as it caused for confusion in accounting for the number of messages needed for each group. As you can see below, we also removed the trial plan from the row of pricing and placed a link to our free trial below the list of plans, along with an increased size to each plan.

Not only that, but we also added a “tooltip” to each piece of the plan, to better explain what each term meant. Simply hover over the various pieces on the “Plus” plan to see the tooltip.

We hope the change clears up some confusion! Please let us know if you have any feedback.

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The Problem with Social Networks

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Group communication is becoming increasingly difficult with the current mobilization of the world. People are on the move, making it hard to correlate schedules and share information. Several group communication giants have emerged in the form of Facebook, Myspace and Twitter. Facebook is currently the world leader with over 300 million users. Users can create group pages where members can post and view comments. Message strains can also be used to share messages within the group.

One of the problems facing web based social networking tools, is that people need to be on a computer, or using an Internet enabled phone with a social networking applications to view your post. Considering only 65 million Facebook users access the site from their phone, 235 million users are bound to the confines of computers. When considering there are currently more than 2 billion cell phones in the world, texting seems like a more viable solution to the group communication problem. Group texting through Tatango enables members to communicate instantly and seamlessly whenever and wherever they see fit.

When one considers the effectiveness of facebook as a procrastination tool, one would be less inclined to use it for group messaging. In essence, group members could potentially check their facebook for group updates and get sucked into hours of procrastination. This could detract from overall social production. Maximize productivity, increase effectiveness and mobilize your group by keeping them connected while on the go. Choose Tatango.

Do you, uh .. Ruby on Rails?

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We are looking for a part-time engineer to assist with Tatango Group SMS development! Looking for Ruby on Rails experience and readiness to jump into a fast-paced, short dev cycle environment. Take a look at more details here and shoot us an email to jobs@tatango.com if you’re interested!

Tatango’s Approach to “Customer Love”

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I did a post a couple of month’s back on the “Customer Love Effect” and the importance of it in building Tatango. Our view - the users, customers, clients or whatever you call the people who you do business are the number one priority, always. I think this is so important, because many businesses forget this and frankly don’t care to remember. For tips on how to transform your everyday customer service to “customer love”, view the post on my personal blog, here.

Tatango & The Rise of Power Jeans

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In The Wall Street Journal’s new article, “The Rise of Power Jeans”, Tatango’s view on jeans in the tech industry and beyond is voiced, among the likes of Steve Jobs and Barack Obama. Andrew Dumont, VP of our group SMS service, not only believes in jeans in the workplace, he sees it as today’s norm:

We have Steve Jobs to thank for today’s power jeans. His uniform of Levi’s 501s and a black turtleneck was synonymous with innovation in the ’90s; now, in the tech world, dressy pants can be viewed with suspicion. “When someone shows up to an interview or meeting in anything other than jeans, it shows inexperience and a lack of confidence,” says Andrew Dumont, vice president of marketing for text-messaging company Tatango.

What do you guys think about wearing jeans to work? We’d love to hear your opinion on the current casual trend of dress at work! If Obama can pull it off, can’t anyone?

Tatango.com Employee Gets Punk’d

Tatango Back Up and Running

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Just a quick update on yesterday’s outage that took place.

The AC went down at our data center which required an emergency shut down to prevent the servers from over heating.

That being said, the site is now back up and running properly. If you run into any bugs or issues with the service, please contact us at support@tatango.com.

Thanks for all of your patience yesterday!