Introduction
At Tatango, Inc. (“Tatango,” “we,” “us,” or “our”), we are committed to protecting your privacy. This privacy notice (“Notice”) describes the types of information we may collect from you or that you may provide when you visit our website at www.tatango.com (“Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information. You acknowledge that acceptance of this Notice is a condition to your use of our services and you agree to be bound by all of its terms and conditions.
The purpose of this Notice is to share with you the following:
- How We Gather Information About Our Customers and Message Recipients
- How We Use the Information Gathered About Our Customers and Message Recipients
- Protection of Database Information
- Reviewing/Changing Your Information
- Limits on Our Abilities
- Complaints Procedure
Information We Collect About You and How We Collect It
We collect certain types of information from and about users of our Website, including information:
- By which you may be personally identified, such as your name, group name, address, phone number, service provider, email address and information regarding the type, location and demographics of your group, and the registration process to join a group will include submitting your phone number and service provider (“personal information”). If at any time you would like to change any information in your account, login from the home page and you can change or update your information.
- That is about you but individually does not identify you; and/or
- About your internet connection, the equipment you use to access our Website, and usage details.
We collect this information:
- Directly from you when you provide it to us.
- Automatically as you navigate through our Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
- From third parties, for example, our business partners.
Information We Collect Through Automatic Data Collection Technologies
When you visit our Website, our web servers may use technology to track the behavior patterns of visitors to our site by collecting number of visits, average time spent, page views, the name of the domain you used to access the Internet and the Website you came from and visit next. We also use “cookies” which would be stored on your browser. These cookies have a finite lifetime. You can usually modify your browser to prevent this from happening.
How We Use Your Personal Information
We use the personal information that we collect about you or that you provide to us, including any personal information:
- To present our Website and its contents to you.
- To provide you with information, products, or services that you request from us.
- To fulfill any other purpose for which you provide it.
- To provide you with notices about your account.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- To notify you about changes to our Website or any products or services we offer or provide though it.
- To allow you to participate in interactive features on our Website.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
Disclosure of Your Information
We may disclose personal information that we collect or you provide as described in this Notice:
- To our subsidiaries and affiliates.
- To contractors, service providers, and other third parties we use to support our business.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Tatango’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Tatango about our Website users is among the assets transferred.
- To third parties to market their products or services to you if you have consented to these disclosures.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- To enforce or apply our Master Service Agreement and other agreements, including for billing and collection purposes.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Tatango, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
Text messaging originator opt-in data and consent will not be shared with any third parties unless required by law.
Your State Privacy Rights
State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. Colorado provides state residents with rights to:
- Confirm whether we process their personal information.
- Access and delete certain personal information.
- Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose.
- Data portability.
- Opt-out of personal data processing for:
- targeted advertising;
- sales; or
- profiling in furtherance of decisions that produce legal or similarly significant effects.
- Either limit (opt-out of) or require consent to process sensitive personal data.
To exercise any of these rights please contact us by email at legal@tatango.com. To appeal a decision regarding a consumer rights request please contact us by email at legal@tatango.com.
Data Security
Although your privacy is very important to us, due to the existing legal and technical environment, we cannot ensure that your personal information will not be disclosed to third parties in ways not described in this Notice. Any information sent to Tatango for text messaging and/or storage purposes will remain the property of the account holder, which Tatango will hold securely in accordance with our internal security policies. Tatango will take measures to protect your personal information with security safeguards appropriate to the sensitivity of the information, through the use of technological measures (e.g., firewalls, passwords, encryption), and training of our employees.
Complaints
If you have any complaints relating to any aspect of our service, please contact us by email at legal@tatango.com. Please state clearly the nature of the complaint. We will acknowledge your complaint within 5 working days. You will also be assigned a contact name that will be responsible for keeping you informed of the progress of any complaint.
Children Under the Age of 18
Our Website is not intended for children under 18 years of age. No one under age 18 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that personal information.
Changes to this Notice
Tatango may reserve the right to change this Notice from time to time at its discretion. Changes will be posted in this Notice and will be effective upon posting. Your continued use of Tatango after changes to this Notice have been posted is deemed acceptance of those changes. It is your responsibility to monitor this Notice to determine whether any such changes have been posted.
Contact Information
If you have further questions about this Notice or its implementation, please contact us by email at legal@tatango.com or by mail at 600 Stewart St., Ste. 400, Seattle, WA 98101.